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Customer Services & Supply Manager - Power Generation (Gaborone) (August - September 2018)

Location: Gaborone, Botswana Labels: Botswana , Gaborone , IT , jobs , power generation , recruitment
  • In reporting to the General Manager, the successful incumbent will be managing and improving all the relevant processes and activities with regards to the delivery of customer services, distribution systems and maintenance. They will be required to build connections and ensure product development within the product area of operation. He/she will need to maintain the customer database.

Detail

  • Company: Well Established Generation Company
  • Location: Gaborone
  • Date Posted: 02 May 2018
  • Industry: Power Generation
  • Nationality: Open
  • Salary: Negotiable Depending on Experience + Benefits
  • Qualifications: Electrical Engineering Degree with a relevant tertiary qualification in Business Admin
  • Assignment: Permanent

Job Description

  • Strategically involved in the processes and products innovation to ensure improvement on all service levels.
  • Providing quality customer service whilst ensuring an increase in customer base and sales
  • Managing the risks of unplanned outages
  • Customer focus- Focusing on the current, future and internal/ external clients & planning and coordination while managing the activities of customer services and supplies
  • Execution & delivery- Planning of monthly tactical planning and monitoring within the organisation.
  • Financial Management - Developing and managing the budget and ensuring control costing and adhering to the budget
  • Distribution system operations and maintenance- as a qualified engineer you will develop management processes and maintenance systems
  • Networking & partnering- Building networks across functions
  • Coaching and development-Pro-actively creating study/learning opportunities within a shared knowledge exploration
  • Aligning development plans and actioning thereof to aspire employees
  • Leading the change- Leading initiatives within a function level & leading of other managers within the company
  • Developing Junior & middle management talents
  • Communication through project platforms and presentations or meetings
  • Staying abreast with the economic, business, social/political & technological trends
  • Measure of customer satisfaction- Applying service tools to measure the degree of customers and their satisfaction with services/ products provided
  • Understanding the best equipment and suppliers to use on a specific project
  • Network planning and customer technical support- Dealing with complex customer and managing customer relations
  • Expert knowledge of both statutory/operational requirements as applied to the field of every day operations and ability to manage or action most aspects regarding health, safety and the surrounding environment.
  • Project management- Responsible for overall project performance and functions
  • Negotiation and conflict resolution- Dealing with conflict and resolution thereof
  • Integration of sourced data and trends

Minimum Requirements

  • Electrical Engineering Degree with a relevant tertiary qualification in Business Administration
  • Around 7 years + experience after qualification obtained within the power industry of which 3 + years must have been at a management level pertaining to customer service
5 Botswana Jobs: 2018 In reporting to the General Manager, the successful incumbent will be managing and improving all the relevant processes and activities with...

Network Development Manager - Transmission & Distribution ( Gaborone) (Aug 2018)

Location: Gaborone, Botswana Labels: Botswana , Gaborone , IT , jobs , Mining , recruitment , vacancy
  • In reporting to the General Manager, the successful candidate will be responsible for the planning of distributions and transmission of the distribution network plans within the organisation enduring proficient time is spend on the projects and a good outset of productivity.

Detail

  • Company: Well Established Generation Company
  • Location: Gaborone
  • Date Posted: 02 May 2018
  • Industry: Power Generation
  • Nationality: Open
  • Salary: Negotiable Depending on Experience + Benefits
  • Qualifications: Electrical Engineering Degree
  • Assignment: Permanent

Job Description

  • Managing and controlling the provision of project management and power system planning
  • Planning of the Transmissions & distribution network development plans within the organisation
  • Developing network planning
  • Ensuring proficient time & productivity is spend on best practices
  • Ensuring safe working environments and operations
  • Coordinate and implement projects and programmes
  • Implementing new business models and structures in line with the technology advancements
  • Developing and managing the department budget and analysing the financial reports
  • Working knowledge of Network Planning, doing contract negotiations and management
  • Leading managers in terms of accountability and competitiveness
  • Use networking opportunities, consulting and contributing to others’ decision-making processes
  • Identify and assess risks in terms of statistics, severity and consequences of impact.
  • The ability to stay abreast with research to stay current with best practices.
  • Pro-actively creating learning opportunities through knowledge-sharing, experimentation & exploration
  • Development and mentorship for junior staff and middle management
  • Benchmarking and identifying relationships that are relevant to achieving business goals.
  • Understanding the industry, competitors, economy and market related shares.
  • Ensure project finance in addition to larger scale projects
  • Keeping abreast of legislation & adapting Business Unit to legislation.
  • Advanced Knowledge of: The Network Planning and Eskom investment principle.
  • Integration of sourced data and trends into basic position proposals or recommendations with focused communication in order to achieve strategic direction.

Minimum Requirements

  • Electrical Engineering Degree from a recognized institution
  • Professionally registered engineering membership & additional Management & HR Sciences qualification advantageous
  • Around 7 years + experience after qualification obtained within the power industry of which 3 + years must have been at a management level


5 Botswana Jobs: 2018 In reporting to the General Manager, the successful candidate will be responsible for the planning of distributions and transmission of the...

Network Maintenance Manager - Power Generation (Gaborone)

Location: Gaborone, Botswana Labels: Botswana , jobs , Mining , recruitment
  • n reporting to the General Manager, the successful candidate will be responsible to control, develop and implement best practices and standards. Ensuring the operations and maintenance of the transmissions and distribution lines while managing risks associated with the projects and company.

Detail

  • Company: Well Established Generation Company
  • Location: Gaborone
  • Date Posted: 02 May 2018
  • Industry: Power Generation
  • Nationality: Open
  • Salary: Negotiable Depending on Experience + Benefits
  • Qualifications: Electrical Engineering Degree
  • Assignment: Permanent

Job Description

  • Planning and monitoring the main operations within the organisation
  • Benchmarking quality, time and productivity against best/safe practices
  • Designing company equipment and management of policies
  • Developing management processes and maintenance programmes for the operation and maintenance of a power distribution network
  • Responsible for overall project performance of a project across multiple functions
  • Identifying and approaching new client groups and involving them with the projects and solutions
  • Developing and management a budget to ensure actioning of the goals & interpreting financial statements.
  • Understanding the industry and market-share environment while using this information to improve the company’s results
  • Working knowledge of simulation tools, power system characteristics and identifying possible problems which may arise
  • Co ordinating and commissioning the sub stations and overall quality control
  • A specialist understanding of the maintenance execution process, procedures and standards
  • Actively seeking opportunities to attract internal and external talent to build relationships over the long term.
  • stay abreast with economic, business, social, political, and technological trends
  • In-depth knowledge and systemic understanding of relevant laws impacting the Business Unit
  • Coordinating the commissioning of multiple sub-stations, formulating policy, setting standards, devising build processes and overall quality control.
  • Expert knowledge of both statutory and operational requirements as applied to the field of operation
  • Ability to manage most facets pertaining to health, safety and the environment.
  • Ability to negotiate or resolve conflict and differences, agree upon courses of action, bargain for advantage, to satisfy various needs
  • A specialist understanding of the maintenance execution process, policy, procedures and standards.

Minimum Requirements

  • Electrical Engineering Degree from a recognised institution
  • Professionally registered engineering membership & additional Management
  • Around 7 years + experience after qualification obtained within the power industry of which 3 + years must have been at a management level
5 Botswana Jobs: 2018 n reporting to the General Manager, the successful candidate will be responsible to control, develop and implement best practices and stand...
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